Privacy Policy

Thank you for choosing to be part of our community at Quantel Asset Management, doing business as an App ("App", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at contact@quantel-ai.com.

When you use our mobile application (the "App") and more generally, use any of our services (the "Services", which include the App), you trust us with your personal information. In this privacy notice, we explain what information we collect, how we use it and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our App), as well as any related services, sales, marketing or events.

What information do we collect?

In Short:

We collect personal information that you provide to us (such as name, contact details, login credentials, and billing information), payment data needed to process purchases (stored by trusted providers such as Chargebee Inc. and Plaid Inc.), and certain information automatically when you use the App (such as IP address, device and browser characteristics, usage data and cookies). We may also collect limited information from your mobile device (for example, access to SMS, contacts, or reminders) and send you push notifications if you enable them in your device settings.

How do we use your information?

In Short:

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. This includes facilitating account creation and login, providing and improving the App and related Services, communicating with you, processing payments and orders, administering promotions, protecting our Services, enforcing our terms and policies, responding to legal requests, and sending you marketing and promotional communications (which you can opt out of at any time).

Will your information be shared with anyone?

In Short:

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share data with service providers, professional advisers, and in connection with business transfers (such as a merger or acquisition), always subject to appropriate safeguards.

Do we use cookies and other tracking technologies?

In Short:

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

How long do we keep your information?

In Short:

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if that is not possible (for example, because it is stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

In Short:

We aim to protect your personal information through a system of organizational and technical security measures. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise that unauthorized third parties will not be able to defeat our security measures. You should only access the App within a secure environment.

What are your privacy rights?

In Short:

You may review, change, or terminate your account at any time. In some regions (such as the European Economic Area or California), you may also have additional rights under applicable data protection laws, including the right to access, correct, delete, restrict, or object to certain processing of your personal data. To exercise these rights, you can contact us at contact@quantel-ai.com.

Do we make updates to this notice?

In Short:

Yes. We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at contact@quantel-ai.com or write to:

Quantel Asset Management,
100 Park Avenue, New York, NY 10017